get https://sandbox.interswitchng.com/arbiter/api/v1/disputes/categories//reasons
Use this to get all available dispute reasons for a dispute category
REQUEST
Field Name | Description | Type | Required | Constraints |
---|---|---|---|---|
dispute_category | The name of the dispute category | String | Required | See Get Dispute Categories |
Sample Request
{{base_url}}/api/v1/disputes/categories/Chargeback/reasons
RESPONSE
Field Name | Description | Type | Constraints |
---|---|---|---|
code | The code of the dispute reason | String | |
name | The name of the dispute reason | String | |
description | The description of the dispute reason | String | |
disputeCategory | The name of the dispute category it belongs to | String | See Get Dispute Categories |
Sample Response
[
{
"code": "AA",
"name": "Does Not Recognize",
"description": "Cardholder does not recognize the Card Transaction",
"disputeCategory": "Chargeback"
},
{
"code": "AP",
"name": "Recurring Payments",
"description": "Cardholder challenges the validity of Recurring Payments Card Sales after expiration or cancellation of the Recurring Payments Plan agreement",
"disputeCategory": "Chargeback"
},
{
"code": "AT",
"name": "Authorization Noncompliance",
"description": "No Authorization, Declined Authorization, Expired Card was used in the processing",
"disputeCategory": "Chargeback"
},
{
"code": "AW",
"name": "Altered Amount or Partial Dispense",
"description": "Cardholder alleges that the amount of a card transaction was altered without the Cardholder’s consent or direction or the funds dispensed was not equal to the amount requested in the card transaction",
"disputeCategory": "Chargeback"
},
{
"code": "FT",
"name": "Fraudulent Transaction",
"description": "Fraudulent Transaction",
"disputeCategory": "Chargeback"
},
{
"code": "IN",
"name": "Invalid Card Number",
"description": "Invalid Card Number",
"disputeCategory": "Chargeback"
},
{
"code": "LP",
"name": "Late Presentation",
"description": "Late Presentation",
"disputeCategory": "Chargeback"
},
{
"code": "NF",
"name": "Non-Receipt of Cash from ATM",
"description": "Cardholder alleges an ATM Cash Disbursement was charged to an Account, but cash was not dispensed by the ATM",
"disputeCategory": "Chargeback"
},
{
"code": "PM",
"name": "Paid by Other Means",
"description": "Cardholder claims Account was charged for a Card Sale where the transaction was conducted using another form of payment",
"disputeCategory": "Chargeback"
},
{
"code": "RG",
"name": "Non-Receipt of Goods and Services",
"description": "Cardholder challenges the validity of a Card Sale due to non-receipt of goods and/or services",
"disputeCategory": "Chargeback"
}
]